Simple, transparent pricing

No per-employee fees. No setup cost. No long-term contracts.
Pay monthly, cancel anytime.

🔥 First 20 customers get 50% off for life — spots filling fast

Starter

Perfect for growing teams up to 50 people

$29 /month
🔥 Founding price: $14.50/mo (50% off, locked forever)
  • ✓ Up to 50 employees
  • ✓ 1 Slack workspace
  • ✓ Auto-learning from Slack history
  • ✓ AI ticket resolution (60%+ auto-resolve)
  • ✓ Analytics dashboard
  • ✓ Email support
  • ✓ 14-day free trial, no card required
🔥 Get Founding Price — $14.50/mo Subscribe at regular price — $29/mo
MOST POPULAR

Professional

For scaling teams up to 500 people

$99 /month
🔥 Founding price: $49.50/mo (50% off, locked forever)
  • ✓ Up to 500 employees
  • ✓ Multiple Slack workspaces
  • ✓ Everything in Starter, plus:
  • ✓ Priority support (2hr response)
  • ✓ Custom integrations
  • ✓ Advanced analytics & reporting
  • ✓ Dedicated onboarding call
🔥 Get Founding Price — $49.50/mo Subscribe at regular price — $99/mo

Need more than 500 employees? Contact us for enterprise pricing.

Full feature comparison

Everything you need to pick the right plan

Feature Starter
$29/mo		 Professional
$99/mo
Core Capabilities
Employees supported Up to 50 Up to 500
Slack workspaces 1 Unlimited
Auto-learning from Slack history ✓ ✓
AI ticket resolution ✓ ✓
Auto-resolution rate 60%+ 60%+
Analytics dashboard ✓ ✓
Setup time Under 1 hour Under 1 hour
Support & Service
Email support ✓ ✓
Priority support (2hr response) — ✓
Dedicated onboarding call — ✓
Advanced Features
Custom integrations — ✓
Advanced analytics & reporting — ✓
SLA guarantees — ✓
Trial & Billing
Free trial 14 days 14 days
Credit card required for trial No No
Cancel anytime ✓ ✓
🔥

Founding customer offer

The first 20 customers who subscribe get 50% off their plan for life. Not a 6-month promo — permanently locked at the founding price.

$14.50/mo
Starter (was $29)
$49.50/mo
Professional (was $99)
Claim Founding Starter — $14.50/mo Claim Founding Pro — $49.50/mo

This offer ends when the first 20 spots fill. No code needed.

Frequently asked questions

Everything about billing, trials, and how DeskPilot works

You're billed monthly via Stripe. Your card is charged on the same date each month. You can view and manage your subscription anytime in your Stripe billing portal — just click the link in your confirmation email.
After 14 days, DeskPilot pauses ticket resolution until you subscribe. Your data and the knowledge base DeskPilot built from your Slack history are preserved — just pick a plan and you're back up within minutes. No data is ever deleted.
Yes. Cancel anytime from your Stripe billing portal with no questions asked, no notice period, and no cancellation fees. Your subscription ends at the close of the current billing cycle and you keep access until then.
We count active Slack workspace members — anyone who can send messages in your workspace. Guests and deactivated accounts don't count toward your limit. If you're close to the limit, we'll notify you before you hit it.
The first 20 customers who subscribe (not just trial) get 50% off their chosen plan permanently. Starter becomes $14.50/mo and Professional becomes $49.50/mo — locked in for as long as you stay subscribed. No promo code needed; click the founding price button above.
Yes — contact us at hello@deskpilot.online and we'll switch your plan. Upgrades are prorated immediately. Downgrades take effect at the next billing cycle. Note: if you're on a founding price plan, switching plans may affect your founding discount.
Currently Slack-only. Teams support is on the roadmap for 2026. Want it sooner? Let us know — customer demand moves the roadmap.

Start your 14-day free trial

No credit card required. Takes under an hour to set up.

Add DeskPilot to Slack Talk to us first

Questions? Email hello@deskpilot.online